WE MAKE TECHNOLOGY WORK FOR YOU

_ smart home support _

Smart Home Installation
Smart Thermostats
Security Cameras
Smart Doorbells
Smart Lighting
Smart Locks

_ tech support _

Wi-Fi Issues
TV and Audio
Home Office
Computers
Printers
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Message Received

Thanks for reaching out!A member of our team will contact you shortly to discuss your project.

Appointment Booked

Thank you for scheduling an appointment with us!We look forward to helping you with your technology needs. We will contact you an hour before your appointment to confirm the details of service and let you know we are on the way.If you need to cancel or reschedue your appointment please call (334)707-7082 within 24 hours of your appointment time for a full refund.

Terms of Service

All appointment bookings are final. No refunds for appontments cancelled within 24 hours of scheduled time.

Frequently Asked Questions

General Questions

Q: What services does Cyber Sidekicks offer in Fairhope, AL?A: Cyber Sidekicks provides a range of home IT support services in Fairhope, AL, including computer repair, smart home setup, home network support, and troubleshooting. We focus on providing reliable and personalized service to our local community.Q: Where are you located?A: Cyber Sidekicks is a locally owned and operated business providing IT support services in Fairhope, AL, and the surrounding areas of Baldwin County. We are mobile and come directly to you.Q: What are your service hours?A: We are open 9 AM - 5PM Monday through Friday. We offer flexible scheduling for our home IT support services in Fairhope. Please click the Book Now button to schedule an appointment online. You can also always give us a call at 334-707-7082 or fill out our contact form using the contact buttonQ: How can I get a free quote for IT support services in Baldwin County?A: Our pricing is listed on our booking page and can be found by clicking the Book Now button.

Computer Support Questions

Q: Do you offer in-home computer repair services in Fairhope?A: Yes, we provide convenient in-home computer repair services in Fairhope, AL. We come to you to fix your computer issues.Q: What types of computer issues can you help with?A: We can help with a wide range of computer issues, including virus removal, slow computers, and software troubleshooting for your home computers in Baldwin County.Q: How long does it usually take to fix a computer at my home in Fairhope?A: The repair time depends on the issue. Many common computer repairs in Fairhope are completed within a few hours. We'll provide an estimated timeline when we diagnose the problem.Q: Do you help with setting up new printers or other peripherals?A: Yes, we can help with all of your computer peripherals, including setting up new printers at your home, connecting them to your home wifi, and connecting them to other computers in your home.

Smart Home Questions

Q: What does your smart home setup service include in Baldwin County?A: Our smart home setup service in Baldwin County includes installing and configuring smart devices like thermostats, security systems, lighting, and doorbells. We make sure everything is working smoothly.Q: Can you help with my smart TV setup and troubleshooting?A: Yes, we provide assistance with smart TV setup, network connections, and troubleshooting for issues you might be facing.Q: Do you provide support for my smart speaker or other smart devices?A: We offer complete support for all types of smart devices. This includes setup, troubleshooting, and training for using the device.Q: Can you troubleshoot smart home devices that are not working properly?A: Yes, we can troubleshoot a wide range of issues with smart home devices in Fairhope, AL. We will diagnose the problem and provide a solution for your smart home systems.

Home Networking Questions

Home Networking QuestionsQ: Do you offer home network setup services in Baldwin County?A: We provide professional home network setup services in Baldwin County, including router installation, Wi-Fi configuration, and network security.Q: What do I do if my home wifi is slow?A: We can help diagnose and fix your slow home wifi problems in Fairhope, AL. We will do a comprehensive checkup to identify the cause.Q: Can you help with improving my home network security?A: We can help secure your home network against malware and other threats, to make sure your information is safe.

Billing and Payments Questions

Q: What forms of payment do you accept?A: We accept various forms of payment, including credit cards and debit cards. Payments are processed through Stripe when you schedule an appointment. If you schedule an appointment through phone or email a digital invoice with a secure payment link will be provided.Q: Will I receive an invoice after my IT support service?A: Yes, we provide professional invoices for our IT support services.Q: How does your service pricing work?A: Our pricing is based on the type of service you need. You can find each services pricing when you click the Book Now button.